Frequently Asked Questions

Shipping Information

Where do you Ship too?

We ship anywhere postal services are available. Simply let us know where you are and shipping costs will automatically be added to your total. For free shipping in Australia simply spend over $100 in one transaction. 

What shipping Options Do You Offer?

Currently we provide Economy Air shipping at a flat rate based on your location. This method takes between 8-10 business days to arrive from the time your order is received.

Can you Gift Wrap My Purchase?

Of course! Let us know in the Order Notes on the check out page and we will happily gift wrap your purchase and remove all pricing. All receipts are e-mailed to you to save paper, and so there is no risk of invoices finding there way into your present. 

Can I add Items to my order after checking out?

Forgotten something after already checking out? Let us know in your Order Notes on the check out page and we will group your purchases together, provided the transactions happen within 24hours of one another. Once we receive your second order we will refund you the extra shipping costs. 

Payment Information

What Currency are the prices at Mara Maree in?

All our prices both on our website and social media pages are Australian Dollars (AUD). When paying with PayPal you will see an estimated currency conversion when using other currencies. Please note that this is provided by PayPal and Mara Maree has no control over this display or it’s accuracy. 

What Payment Options Do You Offer?

Our integrated site system allows you to pay with Mastercard, Visa and American Express. If you wish to pay via bank transfer you can do this by using Paypal. If you choose to pay via PayPal you will be taken to the PayPal site to complete your purchase.

I’ve changed my mind. Can I cancel my order?

If you change your mind within 24 hours of placing your order, simply advise us as soon as you are able and we will do our best to cancel your order and return your money to you. In the event that your item has already been shipped you will need to follow our Returns Policy guidelines in order to return your items.  

Can I use multiple coupons to pay for my order?

Unfortunately we can only accept one coupon per transaction. Feel free to try each of the coupons you have in order to receive the maximum discount off your purchase! Please note that in order to receive free shipping within Australia, your purchase must be over $100 after any coupons are applied. 

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